a bike in limbo

ok, so....my eldest child was to begin his cross-country bike trip yesterday.....the glitch came when his riding partner showed up at the fedex location to pick up the bike he shipped out to oregon.....seems the location rejected the box because it was bigger than this location is sanctioned to accept......a detail that the fedex here at home did not know up front.....and so on this first business day of the week our boy must somehow convince the folks at the warehouse where it was sent to release it to its owner rather than ...gasp....return it to ky......gentle readers......please put positive thoughts toward the emancipation of the bike......